tk990 Terms and Conditions

tk990 (referred to hereinafter as "Platform", "we" or "Company") is an online casino and betting platform that provides services for Bangladeshi players. These terms and conditions ("Terms") form an agreement between you and tk990.

These terms apply together with our Privacy Policy and Responsible Gaming Policy. In the event of any conflict, these main terms and conditions will take precedence.

• By using our services you are voluntarily agreeing to these terms.
• These terms and conditions are published in Bengali and apply to players in Bangladesh.
• We reserve the right to change these terms and conditions at any time.
• Continuing to use the platform after any changes will be considered acceptance of the new terms.

To participate on our platform you must meet the following eligibility requirements:

• You must be at least 21 years of age (for ages 21+).
• You may only have one account in your name.
• You must provide accurate and genuine personal information.
• You must ensure that online gambling is not legally prohibited in the country or area where you are located.
• You are not a player, referee or official participating in a professional sports event on which betting is available.
• You have not previously been banned or removed from tk990.

The Company reserves the right to verify age and identity at any time. In the event of false information being provided, the account will be closed immediately and deposited funds may be forfeited.

Registration on tk990 is completely free. You must provide accurate and complete information at the time of registration.

3.1 Registration Information

• Full legal name (as per national identity card or passport).
• Correct and active mobile number.
• Valid email address.
• Date of birth (required for age verification).
• A strong password that is not used anywhere else.

3.2 Account Security

Keep your account login details completely confidential. Do not share your username and password with any third party. If you notice any unusual activity on your account, inform our support team immediately.

Only one account is permitted per IP address or per household. If multiple accounts are detected, all accounts will be closed and deposited funds will be forfeited.

As part of our security policy, account verification may need to be completed before withdrawals are processed. This is done to protect your account and funds.

• A clear copy of your national identity card (NID) or passport.
• A recent selfie or live photo.
• Verification of payment method (for example: bKash, Nagad, Rocket or Upay account verification).
• Proof of address if required (utility bill or bank statement).

The verification process is usually completed within 24 hours. If additional information is needed, our support team will contact you.

5.1 Approved Payment Methods

We support the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer.

• The payment method must be registered in your name.
• Deposits or withdrawals using third-party accounts are not permitted.
• The minimum deposit amount is ৳500 (the same for each method).
• The minimum withdrawal amount is ৳1,000.

5.2 Withdrawal Process

After a withdrawal request is approved, processing is usually completed within 5 to 30 minutes. If verification is required, it may take a little longer.

• Account verification must be completed before withdrawal.
• Withdrawals cannot be made directly from a bonus balance — wagering requirements must be met.
• The Company reserves the right to carry out additional verification in the case of unusual transactions.
• Withdrawals may be suspended if there is suspicion of a breach of anti-money laundering policy.

5.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳).

tk990 provides various types of bonuses and promotional offers. Each bonus has its own terms and wagering requirements that must be read carefully before acceptance.

6.1 Welcome Bonus

• 100% bonus on the first deposit, up to a maximum of ৳5,000.
• The wagering requirement for the bonus is 25 times (deposit + bonus).
• Each player may receive the welcome bonus only once.
• The wagering requirement must be met within 30 days of receiving the bonus.

6.2 General Bonus Rules

• A bonus is applicable only once per account.
• If there is suspicion of bonus abuse (arbitrage, bet cycling, etc.), the bonus and related winnings will be cancelled.
• tk990 reserves the right to change, suspend or cancel any bonus offer at any time.
• Winnings earned with bonus funds must have wagering completed before withdrawal.

6.3 VIP Program

Our VIP program has four levels: Bronze, Silver, Gold and Platinum. A weekly cashback benefit is available at each level:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

Advancement to a VIP level is determined based on your overall playing pattern and activity.

We give the highest priority to protecting your personal information. To learn more about how your data is collected, used and stored, please read our Privacy Policy.

• We keep your data secure using SSL encryption technology.
• Your personal information is not sold to any third party.
• Information may be provided in response to valid requests from law enforcement agencies.
• Financial transactions are conducted through fully secure channels.

11.1 Closure by the Company

tk990 may suspend or permanently close any account at any time without prior notice for the following reasons:

• Violation of any clause of the terms and conditions.
• Suspicion of fraud, forgery, or illegal activity.
• Violation of anti-money laundering policy.
• Instructions from regulators or law enforcement.
• Self-exclusion request under responsible gambling rules.

11.2 Closure by the Player

You may request account closure at any time by contacting our support team. Any verified balance can be withdrawn before closure.

12.1 Right to Make Changes

tk990 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify you via your registered email or through a notification on the platform.

12.2 Dispute Resolution

For any dispute or complaint, please contact our support team first. We review all complaints impartially and try to resolve them as quickly as possible. For dispute resolution, contact us via 24/7 live chat or email at [email protected].

12.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between you and tk990, and replace all previous oral or written understandings.

• If any clause of these terms and conditions becomes unenforceable, the remaining clauses will remain in force.
• If we do not exercise any right, it will not be considered a waiver of that right.
• The Bengali version of these terms and conditions is authoritative and will take precedence in the event of any conflict.