21+ | Play Safe

Responsible Gaming at tk990 — Your safety is our priority

Let entertainment stay entertainment. tk990 is committed to helping you enjoy within safe limits — from deposit limits to self-exclusion.

Is gambling becoming a problem?

Online gaming and betting is a form of entertainment — when kept under control. But for some people it can gradually become a problem. At tk990 we believe responsible gaming is not just a policy — it is our commitment to every player.

On our platform you will find several tools to manage your gaming experience. From setting deposit limits to full self-exclusion — we are always by your side. Remember: Responsible gaming means smart gaming.

To create an account and play at tk990 you must be at least 21 years old. We place the highest importance on protecting minors and strictly follow the age verification process.

Warning: Never treat gambling as a source of income. Placing larger bets to try to recover lost money is a dangerous pattern. Play for entertainment and only use money you can afford to lose.

tk990 is a safe and reliable platform. Our system is protected by SSL encryption and all transactions are conducted in accordance with fair play principles.

Our Protection Tools

tk990 helps you stay in full control of your gaming. Use the tools below and stay safe.

Deposit Limits

Set a daily, weekly or monthly deposit limit. Once set, it takes effect immediately. Increasing a limit requires a 7-day waiting period — this is intentional so that decisions are not made impulsively.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can close your account for a set period or permanently. Do not attempt to create a new account while self-exclusion is active.

Time-Out Feature

Need a temporary break? Use the time-out feature to suspend your account for 24 hours up to 6 weeks. During this time you will not be able to log in or place any bets.

Session Time Limits

Set a limit on how long you play in one sitting. When the time is up, the platform will automatically alert you and log you out if needed. Taking regular breaks is part of healthy gaming habits.

Age Verification

Age verification is mandatory before registering at tk990 and before any financial transaction. We strictly ensure that only those aged 21 or above can use our platform.

24/7 Support

If you have any issues or concerns about gaming, our Bangla-speaking support team is always ready. Contact us directly via live chat — we will be by your side without judgment, with a supportive approach.

Warning Signs of Problem Gambling

If you notice the following signs in yourself, it is time to seek help. This is not a sign of weakness — it takes courage to recognize yourself.

  • Feeling a repeated urge to gamble in order to recover money you have lost
  • Neglecting family, friends or work because of gaming
  • Repeatedly failing to stop or reduce betting
  • Feeling restless or irritable when not gaming
  • Gambling with money meant for bills or everyday expenses
  • Lying to family or loved ones about gaming
  • Continuing to game by taking on debt or borrowing money
  • Being unable to find enjoyment or relief without gaming

How to Get Help?

If you or a loved one recognizes a problem, take the steps below — asking for help is the most important step.

1

Assess Yourself

Check yourself against the warning signs above. Ask yourself honestly and, if you have any doubt, take it seriously.

2

Use the Tools

Activate a deposit limit, time-out or self-exclusion from your tk990 account. It is simple and immediate.

3

Contact Support

Reach us via our 24/7 live chat or at [email protected]. Our team will assist you in Bangla.

4

Seek Professional Help

If needed, speak with a mental health professional or counsellor. Gaming addiction is a recognised condition and treatment is possible.

Responsible Gaming Tips

Follow these simple guidelines for a healthy and enjoyable gaming experience. Responsible play is the best play.

✅ Do These

  • Set a fixed budget before you play and stick to it
  • View gaming as entertainment only, not as a way to earn money
  • Take regular breaks and spend time on other activities
  • Only use money that, if lost, will not affect your household
  • Make spending time with family and friends your top priority
  • If you notice a problem, contact support without delay

🚫 Avoid These

  • Do not play when you are feeling low, angry or frustrated
  • Do not try to recover losses by placing bigger bets after losing
  • Do not game while under the influence of alcohol or any other substance
  • Never bet with emergency funds or savings
  • Do not game by taking on debt or borrowing money
  • Do not manage your account in front of children or minors

Your Account Security

Keeping your account secure is an important part of responsible gaming. Never share your login details with anyone, especially underage members of your household.

tk990 assigns each account to one individual. The same person cannot operate multiple accounts. Attempting to open a new account while self-exclusion is active is a violation of our rules and our system will detect it.

Get Direct Help

Our Bangla-speaking support team is available seven days a week, twenty-four hours a day for any gaming concerns, help with tool setup or self-exclusion.

Live Chat: 24/7 support in Bangla

Protection of Minors

tk990 is committed to protecting minors from online gaming. Our platform strictly follows a 21+ age policy. Age is verified at the time of registration and we may request additional verification in cases of doubt.

If there are children or teenagers in your home, use parental control software on your device. Always keep your account password private and do not leave your device unattended while logged in.

Remember: Playing on behalf of minors or helping them to play is a serious violation of our rules. Such accounts will be permanently closed and all balances may be forfeited.

Family Protection Tips

  • Use a password lock on your device
  • Keep parental filters active in your browser
  • Keep gaming apps out of children's reach
  • Teach your children about online safety

Common Questions about Responsible Gaming

Log in to your tk990 account and go to "Account Settings" or the "Responsible Gaming" menu. There you will find options to set a daily, weekly or monthly deposit limit. Once set, the limit takes effect immediately. If you need help, contact our 24/7 live chat support.

Yes. Before self-exclusion you can request a withdrawal of the balance in your account. Processing usually takes 5–30 minutes. Contact our support team for more details or assistance.

A time-out is a temporary break — from 24 hours up to several weeks. Once the period ends, the account is reactivated automatically. Self-exclusion is stronger — it closes the account for a longer period or permanently. Self-exclusion is more suitable for those experiencing serious problems with gaming.

Yes, but a request to increase a deposit limit takes 7 days to take effect. This is intentional, so that limits cannot be raised impulsively in an emotional moment. Reducing a limit, on the other hand, takes effect immediately.

No. Attempting to create a new account during self-exclusion is a violation of our rules. Our system tries to detect this and such accounts are closed. To get the full benefit of self-exclusion, please respect it.

The minimum deposit at tk990 across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer) is ৳500. The minimum withdrawal amount is ৳1,000. As part of responsible gaming, never deposit more than you need.

Play safe, stay happy

Learn more about all the responsible gaming tools and enjoy your favourite games at tk990 — completely safely.